FAQ
If you want to know more about wire mesh products, please click the WhatsApp link in the lower right corner to contact us, and we will seriously answer all your questions
Can i visit your factory?
Of course you are welcome to visit our production department. If you have a visit plan, please contact us in advance and we will make arrangements and warmly welcome you.
Can I have a sample to check first?
Of course. We support providing samples for you to confirm the quality. Regular product samples are free of charge. Regarding the shipping method and cost, we will arrange it flexibly according to your delivery address to ensure fast and transparent delivery. Please feel free to contact us.
What's your trade terms and payment method?
We support FOB, CFR, CIF and other trade terms, which can be selected according to your needs. Payment is usually made by T/T, 30% prepaid and 70% settled before shipment. Long-term cooperative customers can negotiate more flexible terms, welcome to contact for details.
What is the availability of accessories for the wire mesh?
We can provide matching wire mesh accessories, such as clips, wire ties, connectors, tools, etc., which are suitable for welded wire mesh, gabion mesh, woven mesh and other products to meet different installation requirements. Welcome to inquire for specific solutions.
Can you make the wire mesh product with required specs?
Yes, we support full customization, including wire diameter, mesh, material, size, surface treatment and packaging method. Welcome to send us your requirements or drawings, and we will quickly arrange production.
Are you a factory or a trader?
We are a manufacturing enterprise with export qualifications. Our products are produced in our own factories, and we control the entire process from manufacturing to shipment. At the same time, we have a professional foreign trade team to ensure smooth communication and timely service for international orders.
What packaging methods do you use for overseas shipping?
We use packaging methods that meet export standards to ensure transportation safety. Common packaging methods include pallets, wooden boxes, waterproof film wrapping, steel belt reinforcement, etc. We can also customize labels, logos or color packaging according to requirements.
How long does shipping take to [Country]?
Shipping time depends on the destination port and mode of transport. Ocean shipping takes about 20–40 days to most countries. If you have an urgent order, we can also assist in arranging air shipment or express delivery. Welcome to contact us to provide an accurate time estimate based on your address.
What if goods are damaged during transit?
We pack the goods strictly to minimize transportation risks. If damage occurs, please provide photos and relevant information in time, and we will assist you in communicating with the transportation company to solve the problem as soon as possible.
How to prevent rust during long sea voyages?
Our general standard packaging can effectively prevent the goods from rusting during transportation. If you have special packaging requirements, we can also assist in customization to meet your expectations.
